Task: Request Change
Capture and record change requests.
Disciplines: Configuration & Change Management
Relationships
RolesPrimary Performer: Additional Performers:
InputsMandatory:
  • None
Optional:
Outputs
Steps
Gather change request information

Gather the information required to describe the change request. This should include a description of the requested change, the reason for the change (defect or enhancement), the artifact affected, including the version, and the priority of the change. If possible, provide an estimate of the effort required to implement the change.

Update the Work Item List
Update the Artifact: Work Items List to document the information that you gathered in the previous step.
More Information
Concepts
Guidelines